Voice bridge · Sri Lanka

Your phone system keeps the call. We carry the voice.

Gbox is a small device that sits between a phone call and your own PABX — or an AI agent we host. Point it at any SIP address, and the audio is bridged. No new number, no rip-and-replace.

Open the console See how a call flows
Phone call → Gbox device · Bluetooth audio → Voice bridge · wss + udp → Your PABX or AI agent
platform.gigies.lk/console
Devices online
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Calls today
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Route
sip:7000@pbx

Three products, one bridge

Pick the one that matches the call you need to answer. They share the same device, credentials and console.

hardware

Gbox voice bridge

A physical device takes the call over Bluetooth and streams the audio to us. We hand it to your PABX over SIP, or answer it with the AI agent.

✓Your own SIP/PABX path — sip:7000@your-pbx
✓Works with SIM calls and WhatsApp audio
✓Device settings change from the console, not by reflashing
cloud

WhatsApp audio calls

Incoming WhatsApp voice calls answered by an agent that speaks Sinhala, books appointments and knows your business rules.

✓Real-time speech recognition tuned for Sinhala
✓Booking tools, availability, cancellation
✓Handover to a human when it is unsure
cloud

WhatsApp Messenger

Text conversations on the same WhatsApp number, with the same answers and the same booking system behind them.

✓Templates, quick replies, business hours
✓Same knowledge base as the voice agent
✓Webhooks for every message

How a call flows

Nothing is invented on the way: the caller talks, the bridge moves audio, your system decides.

1 · The device joins the call

The phone pairs with Gbox over Bluetooth. When a call is answered the device opens an audio link and keeps it warm.

2 · Audio reaches the bridge

20 ms frames over an authenticated WebSocket and a dedicated UDP channel. Both directions, 8 kHz narrowband, jitter-buffered so it does not stutter.

3 · The bridge does what you configured

Route to sip:… and your PABX hears the caller exactly as if they had dialled it. Route to agent and the AI answers.

4 · Everything is recorded as data

Call start, answer, audio quality, transcript, duration — surfaced in the console and pushed to your webhooks.

Pricing

Hardware once, service monthly. No per-minute surprises for the bridge.

Bridge
$9/month

Bring your own PABX. The device is $299, shipped.

✓1 device · unlimited calls
✓Your SIP path, your number
✓Console + API + webhooks
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WhatsApp suite
$29/month

Voice calls and text on one number.

✓Audio calls + Messenger bot
✓Shared knowledge base
✓Priority support
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